Your details, and what we do with them
Written to the Protection of Personal Information Act (POPIA). Plain language on purpose.
What we collect
What you give us to answer an enquiry or run a booking: your name, phone number, email, the event details you enter in the Book-a-DJ flow or the technical setup brief, and the names of any files you list in the brief (floor plans, tech riders); the files themselves are only requested with the quote.
Why
To check availability, quote, invoice, and run your event, including WhatsApp and email messages about that booking (confirmation, crew details, reminders). We do not use your details for marketing unless you ask us to.
Who sees it
Our crew and office, and the email service (Resend, running on Cloudflare) that delivers website enquiries to our desk. One more helper: when you type a venue or town in the Book-a-DJ flow, that venue text (and nothing else, no name or contact details) is sent to OpenStreetMap (Nominatim) to estimate the travel distance for your quote. When you send us your pencil, or your wedding questionnaire's PDF, on WhatsApp, WhatsApp (Meta) carries it to our business chat. Invoices are kept in our accounting software (Wave) and seen by whoever keeps our books. Nobody else, unless the law requires it. Resend, Cloudflare, OpenStreetMap, WhatsApp and Wave run their servers outside South Africa, so the enquiry email, the venue text, WhatsApp messages and invoices are processed abroad under each service's own privacy terms, and we send them nothing more than they need (POPIA section 72). Payments happen by EFT to our bank account; this website takes no payments and never sees card numbers.
How long
Booking and invoice records for five years (tax law). We keep the contact details of everyone who enquires, so we can help when you come back to book with us; we don't use them for marketing unless you ask us to. Ask us at info@xpsl.co.za any time and we delete yours, apart from the booking and invoice records tax law makes us keep.
Your rights
Ask what we hold, correct it, or have it deleted where the law allows: info@xpsl.co.za. Our information officer is Jandré Janse van Rensburg, reachable at that address. You can also object to how we use your details. Giving us your name, number and email is voluntary, but we cannot check your date or quote your event without them. Complaints go to the Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg: inforegulator.org.za.
Cookies and tracking
This site stores an unfinished production brief on your own device so you can come back to it; the Book-a-DJ quote is not stored. The wedding questionnaires work the same way: an unfinished one stays on your own device until you send it, and it can hold the names and numbers of your venue contact, MC and planner. The wedding questionnaire also keeps your answers on your device after you send them, so you can send them again, until you clear them (there is a button for that) or 30 days after the wedding. That data never leaves your browser until you send it. The site currently uses no analytics and no advertising pixels. Fonts load from Google Fonts, and film clips embed from YouTube only after you tap play. If you turn motion off with the Pause motion control on the home page, that choice is remembered on your device too. We set no cookies.
Responsible party: Xtreme Promotions Sound and Lighting (Pty) Ltd, trading as Xtreme Events, No.2 Mondustria Park, 365 Dewar St, Derdepoort, Pretoria, 0082. Last updated: October 2026.